Regular Priced Items
We're happy to refund or exchange your regular priced items within 15 days of receiving the item. Please send us an email within those 15 days at firstname.lastname@example.org to arrange the return.
To be eligible for a refund or exchange, your item must be unused, unworn, and in the same condition your received it, with the tag on.
Sale and DIscounted Items
Sale and discounted items during special promotion times are final sale and not eligible for a refund. Our 15% off special promo for first time buyers is eligible for a full refund.
* Please note, due to the rotating Canada Post strike, all shipments within Canada may experience a delay. We will get these deliveries to you as soon as possible, but our sincere apologies for the delay.
All orders ship from Montreal, Quebec Canada. We are pleased to offer free shipping on all orders over $200 in the US and Canada.
We ship worldwide via DHL Express. Shipping costs are calculated at checkout before payment. All orders will be processed and ship within 3 business days of purchase. Import duties, taxes, and additional fees are the responsibility of the buyer.
Please don't hesitate to contact us at email@example.com with any questions.